Staffing and Resource Management

Staffing Reviews
All organizations need to review their structure, spans of control and workloads from time to time.  Do you have the right number of managers?  Are your employees able to manage the current work volumes? Are you internal service levels set appropriately?  These and many other questions need to be evaluated periodically to create an efficient and operationally effective organization.

We at McDonald Consulting Group have developed a series of organizational principles that assist our clients in determining the appropriate level of staffing.  Our experience and depth and breadth of our client base has allowed us to develop a best practices approach through benchmarking and evaluating business outcomes.

Staffing Model Design and Development
Your operational managers and employees are too important and too busy trying to meet their service, timeliness, expense and other standards not to have the right tools.  One of these essential management tools is an interactive staffing model.  This tool tells them, and you, how many and what type of positions are needed to get the work done.

To be effective, these models must be customized to the unique way you do business.  The models are designed around your specific workflows and systems thus ensuring you are staffing to your business model.  While these models help you today they also become a predictive modeling tool as you grow to effectively forecast staffing for budgeting as well.

McDonald Consulting Group has been a pioneer in developing staffing models and building in analyzers to make them most effective.  Our consultants can develop a set of very powerful tools for you then train you on their maintenance so you can use them into the future.

Customized Staffing Solutions
Frequently our clients need advice and counsel on a number of different staffing issues.  Staffing models assist in developing the number of employees required to perform work and profiles assist in hiring the right people but, you may also need help from a strategic point of view.  What departments make sense for you to have in-house?  When does strategic partnering make sense?  Does outsourcing play a role?  These are important questions that can often mean the difference between strategic advantage in the market or being a commodity provider.

The experience of our consultants at McDonald Consulting Group allows us insight into organizational needs and design.  Our expertise allows us to take a strategic viewpoint and provide guidance based on your Mission and Vision.  Taking a strategic view of your company allows for a roadmap of your staffing needs that can differentiate you in the market and create strategic advantage.