1900 West Park Drive
Suite 280
Westborough, MA 01581
Phone: (508) 366-9203
Fax: (707) 276-3833
7760 France Avenue South
Suite 1100
Edina, MN 55435
Human Resources
Workforce Engagement
Strategy and its execution grows from the science of behavior and is directly related to employee engagement. Having a committed knowledgeable workforce that is motivated will drive innovation and change in your work place. In today’s fast paced environment that rewards rapid change to meet customer requirements, building employee engagement is critical. If you don’t know your employees level of engagement you may be losing competitive and strategic advantage.
McDonald Consulting Group can help assess workforce engagement and provide tools to effect change in your organization. Our consultants understand the need for goal alignment and empowerment, two factors that drive employee engagement.
Performance Management
It is essential that goals are consistently being met in an effective and efficient manner. Good performance management is the key to ensuring that managers and employees have a clear understanding of the department’s and the organization’s goals. Being busy is not the same as producing effective results, which is the core of performance management.
McDonald Consulting Group has extensive experience in making performance management systems effective and efficient. Moving from an activity based environment to one that is competency based can transform the way people grow and evolve within your organization. We have the tools and methods to help you change the way your performance management system works for you.
Employee Profiling
Making sure you have the right employees in the right roles is essential. No larger distraction exists than that occurring from bad employee fit. A well working team comes from having the right players executing roles for which they are well suited.
McDonald Consulting Group is experienced in using a number of tools to help companies ensure the right fit. Using proven approaches to assessing employees greatly improves the chances for successful teams.
Staffing
When they have the right tools, managers and employees are freed to focus on the critical tasks of service quality, timeliness and expense goals. One of these essential management tools is an interactive staffing model. This tool tells them, and you, how many and what type of positions are needed to get the work done.
Our models are not generic, they are reflective of the unique way you conduct your business. The models are designed around your specific workflows and systems thus ensuring you are staffing to your business model. While these models help you today they also become predictive modeling tools as you grow to effectively forecast staffing for budgeting as well as for “what if” evaluations of workflows and system changes.
McDonald Consulting Group is a pioneer in the development of staffing models and building in analyzers to make them most effective. Our consultants can develop a set of very powerful tools for you then train you on their maintenance so you can use them into the future.
Incentive Compensation
Keeping employees focused and aligned on results is powerful and essential in today’s business environment. Approaches that assist with alignment capitalize on core success measures to drive incentive compensation. This keeps a well running organization focused on the bottom line drivers of the business.
McDonald Consulting Group pioneered the use of Gainsharing in the insurance industry to produce outstanding business results. We can utilize your Core Success Measures to build a customized incentive plan that becomes a powerful business tool.
Training
Companies are always hearing from their employees that they need more training. Often training is one of the larger discretionary departmental expenses. While training is important, especially with all of the technological changes and systems implementations, organizational learning by employees is perhaps even more important.
McDonald Consulting Group through its Fundamental Change process has piloted many successful approaches to training. We can work with your organization to identify the training that is essential for your employees and leaders then structure a delivery approach that best meets your needs.
Change Management
Organizations are changing constantly with market conditions, technology and the need for greater accountability. Working with leaders to implement change is challenging and time consuming. But the one thing that is constant and a given in our business world is change.
McDonald Consulting Group has been helping organizations make Fundamental Changes since its inception. Our consultants are very experienced in working with leaders and employees to help them understand the need for changes and to assist in implementing them. Our consultative approach is very effective and produces the results you need.
